FAQ Categories
Orders
Track status, changes, and cancellations.
Shipping
Domestic and international delivery info.
Returns
Easy returns and exchange policies.
Product Care
Keep your pieces sparkling forever.
FAQ & Answers!
Products & Jewelry Care
How do I care for my PVD gold jewelry?
PVD coating is extremely durable and water-resistant. However, to keep it shining for years, avoid harsh chemicals or prolonged heat like a hot tub. Wipe gently with a soft cloth after wearing.
Orders & Shipping
When will my order ship?
We drop new items weekly! Orders typically ship within 2-4 business days. You'll receive a tracking number via email as soon as your order is on its way.
What is your return policy?
For jewelry besides earrings, we offer returns within 14 days if the item is unworn and in original packaging.
Is your packaging eco-friendly?
Yes! I have made 110% sure every single packaging item down to the tape itself is biodegradable or recyclable! The packing peanuts themselves are compostable or you can run the peanuts under water and they dissolve with no chemicals! Every package has a free "save the pollinators" gift seed packet to shake into nearby compost to provide food for bees and butterflies alike. All of my boxing & stud cards are all recyclable cardboard. The packing tape is made from Cellulose Acetate Film making it durable and a natural adhesive and plant-based (which is also recyclable)! I also utilize small businesses and Etsy for purchases more than big corporations as a way to give back! This way you will have no economy guilt shopping from me and I won't have any from sending a lot of packaging or purchasing product to make my items you see on my site. (:
Remember to recycle all of my packaging!
Still Have Questions?
FAQ didn't have what you needed? We're here to help! Whether it's about a vintage piece's history or a tracking update, just send us a message!
